Newsletter
July 2003
Welcome to the premiere edition of the Queen's Industrial Relations Centre
e-newsletter. We will be coming to you once a month with information we hope
you will find interesting and useful. If you would like to contribute a book
review or short piece, or want to comment on something you've read, please
send me a note. We look forward to hearing from you.
Alan Morantz, Manager, Communications and Development
morantza@post.queensu.ca
This Issue:
Survival of the fittest manager: Know what HR
practitioners on the cutting edge are doing? ...more
Coming this fall: How would Dr. Mark Huselid
solve your ROI puzzle? ...more
Bound for Cannes: IRC's latest multimedia
simulation debuts at the Strategic HR Management program ...more
David of Arabia: In our latest publication,
In Search of the Eighteenth Camel, IRC faculty member Dr.
David Weiss shows how to get over the hump of mutual gains
negotiating ...more
Toward Optimal OD: Our Blueprint for Organizational
Effectiveness provides a model for aligning people and purpose
...more |
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Spotlight: A Blueprint for Optimal OD
Does your organization's architecture enhance the
way people work together toward strategic goals? Or does it
create barriers? The Blueprint for Organizational
Effectiveness provides a model for aligning people and purpose
for maximum strategic leverage, says the IRC's Brenda Barker.
...more
Upcoming Programs
All - Toronto- Regina - Halifax
Sept. 21 - 26, Kingston
Industrial Relations
| Register | Sept. 22 - 25, Kingston
Building Smart Teams
| Register | Sept. 23 - 26, Toronto
Change Management
| Register | Sept. 30 - Oct. 03, Regina
Dispute Resolution
| Register | Oct. 07, Toronto
Performance Management Essentials and Strategy
| Register | Oct. 07 - 08, Toronto
Compensation Clinics (Performance+Group Benefits Programs)
| Register | Oct. 08, Toronto
Employee Group Benefits
| Register | Oct. 15 - 17, Toronto
Business Strategy
| Register | Oct. 19 - 24, Kingston
Negotiation Skills
| Register | Oct. 21 - 24, Regina
Building Smart Teams
| Register |
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Survival of the fittest manager
Know what HR practitioners on the cutting edge are doing? They're learning
to think systematically and holistically to align their organization's people
systems with its strategic purpose 97 its North Star. And they're being guided
by the principles and practices of Organization Development.
OD is the art and practice of linking people with purpose. OD practitioners
work with senior management to identify key objectives, then design organizational
forms that enhance people's ability to move toward those goals.
OD Foundations makes this complex task manageable. The first offering in a
new certificate series from the Queen's IRC, OD Foundations gives solid grounding
in an area of increasing importance to HR practitioners. In this one-week
program, top trainers - including OD legend Marvin Weisbord - synthesize the
theory and practice you need to plan and implement interventions and create
lasting change within your organization.
Get in step with the evolution of HR management. Learn how to apply OD to your
real-world challenges.
Go to our web site to download a brochure or to register: http://www.industrialrelationscentre.com/organizational-development/
How would Dr. Mark Huselid solve your ROI puzzle?
Why don't you ask him? Dr. Huselid was an authority on return on investment
for HR practices long before ROI was a rallying cry. He is an Associate Professor
of HR Strategy in the School of Management and Labor Relations (SMLR) at Rutgers
University, and for years has been doing original research in the linkages
among HR management systems, corporate strategy, and firm performance. He
is co-author of the best-seller The HR Scorecard: Linking People, Strategy
& Performance, and his new book, Workforce Success Metrics: Creating
a Human Capital Scorecard for the CEO, will be published by the Harvard
Business School Press in 2003. Dr. Huselid will share his leading-edge thinking
this fall at our Designing HR for Results program, joining an already
stellar faculty. Enrolment is limited, so you are encouraged to register soon.
And bring your questions.
Building High-Performance Teams > Sept. 14 to 19, 2004
The art and theory of group excellence. Go to: http://www.industrialrelationscentre.com/team-building/
Save $300 by registering before July 14
OD Foundations > Sept. 28 to Oct. 3, 2004
Be a part of this maiden program: Go to: http://www.industrialrelationscentre.com/organizational-development/
Save $300 by registering before July 28
Change Management at Warp Speed (Toronto) > Oct. 7 to 9, 2004
Three days to transformation. Go to: http://www.industrialrelationscentre.com/change-management/
Save $150 by registering before August 7
Negotiation Skills > Oct. 19 to 24, 2004
Give-and-take learning to experience. Go to: http://www.industrialrelationscentre.com/negotiation-skills/
Save $300 by registering before August 19, 2004
Industrial Relations > Oct. 26 to 31, 2004
Canada's ultimate IR finishing school. Go to: http://www.industrialrelationscentre.com/industrial-relations/
Save $300 by registering before August 26
IRC's latest multimedia simulation debuts at the
Strategic HR Management program
About a year in the making, the IRC's latest multimedia simulation, Harmon
Health, had its debut at our Strategic HR Management program June 15 to 20.
Harmon is a fictitious pharmaceutical distribution company that is challenged
by external and internal forces. Harmon's CEO asked a number of the organization's
high fliers (the program's participants) to attend a strategic retreat to
establish a new direction. Simulation participants learn more about Harmon,
and make several strategic decisions along the way, by conducting video interviews
with up to 20 key executives and managers. The simulation was funded in part
by a US$100,000 grant from the GE Foundation.
David of Arabia talks about mutual gains negotiating
When it was originally published in 1996, Beyond the Walls of Conflict
by Dr. David S. Weiss was hailed by managers and union leaders alike. It showed
how each side can use mutual gains negotiating to resolve disputes harmoniously
while finder greater benefits for all. It was so popular, in fact, that IRC
Press decided to republish the book under the title In Search of the Eighteenth
Camel, and update it with new information and case studies. Dr. Weiss
is a leading expert in HR effectiveness and labour management relations, and
one of our most popular trainers.
In Search of the Eighteenth Camel is available at Books for Business
in Toronto or from IRC press directly by contacting Chris Salmon at cs15@post.queensu.ca.
We'll offer an excerpt from the book in the next newsletter.
Spotlight
Optimal OD: An Organization Development Model for Good Form and Function
By Brenda Barker
Queen's University Industrial Relations Centre
It is a simple truth that people have an organic connection to the space in
which they live and work. No matter how hard a host may try to steer his or
her guests to the formal living room, everyone eventually ends up in the kitchen,
and as they do, the real party begins. The kitchen is where the action is,
and whether we are at a house party or our workplace, we all need to be within
our own centre of action. Because people live and work in what is created,
we at the Queen's Industrial Relations Centre have adopted the concept of
organizational architecture to define the art and practice of 93organization
development. Architecture encourages us to think about how form follows function,
and how function follows form.
Organization development is the art and practice of designing organizations
that give people the edge in creating and implementing winning strategies;
through relationships, structures and process, leadership, and learning.
Does your organization's architecture enhance the way people work together,
or does it create barriers that block people from communicating, partnering,
learning, leading, or following? The role of the OD professional is to help
clients ask and answer these important questions. Just like the architect
begins with a clear understanding of the client's functional requirements,
the OD practitioner begins with the organization's North Star, its strategy.
Next, architects provide a high-level blueprint to define how each room will
interact with the whole. Similarly, the OD practitioner works with the client
group to identify the key strategic capabilities required and then to design
useful structures, systems, roles, and relationships. Each element impacts
the whole. When the elements are aligned, great spaces are born.
~~~
Call us: 613 533 6628
Fax us: 613 533 6812
E-mail us: ircentre@post.queensu.ca
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