Be Certifiably Brilliant: Earn a Queen's Certificate
The Queen's Certificate in Industrial Relations, the Queen's Certificate in Organization Development, and the Queen's Organization Effectiveness Master Certificate are the most prestigious certificates in the IR and HR/OD fields. When placed on your office wall, they tell your colleagues that you have received industry-leading skills-building education and that you are a committed continuous learner in people management. If you are a senior manager responsible for professional development, the Queen's Certificate is assurance that your staff has the latest core process skills to address the challenges of modern organizations.
Each certificate is a comprehensive set of programs that features a foundational course plus complementary courses that delve deeper into key competency areas. For advice on which programs to pursue and in what order, feel free to contact our program delivery team.
Our OD/OE Certificate Programs
There is a significant evolution in the field of human resource management: increasingly, people management practitioners must understand the concepts and learn the skills involved in designing organizations to leverage inherent strengths, not stifle them. The OD practitioner's work is guided by a set of powerful questions designed to discover the needs of their organization. The toolkit includes a theory map or disagnostic lens that guides the practitioner's questions, an action research consulting process, and a battery of effective techniques to create suitable interventions.
We have designed our two new certificates with such needs in mind. Incorporating what we learned from focus groups, academic theories, and our own practice, we created the Queen's IRC Blueprint for Diagnosing Organization Effectiveness, which is designed to help practitioners to collect data, begin diagnosing what is going on in the organization, and identify where they may intervene. Our basic OD certificate offers the grounding in OD and the skillset to lead change initiatives and build high-performing teams. The "Masters" certificate allows practitioners to go deeper into each of the "rooms" of the IRC Blueprint.
The Queen’s Certificate in Organization Development
Get the practical grounding you need to become a big-picture OD practitioner by completing the following four-day programs:
*If you have previously completed the Change Management and Building Smart Teams programs, you may use them as credits toward earning this certificate.
The Queen’s Organization Effectiveness Master Certificate*
Join Canada's people management leaders for the most comprehensive training available to advanced practitioners, with a focus on specialist areas and high-level facilitation skills.
Business Strategy: build process expertise in strategic planning and facilitate this process in your own organization
Three elective three-day courses
Organizational Design: learn key concepts and skills for creating flexible, effective designs
Leadership Capacity: gain knowledge to assist your organization in building critical leadership competencies
Organizational Learning: develop learning styles and strategies that promote and spread knowledge
Partnership Development: gain insight on helping clients and colleagues define key relationships and mediate conflict
Consulting Skills Practicum: tackle a complex challenge requiring system-wide change while receiving intensive coaching from top experts
*The Queen's Certificate in Organization Development is required. Those with advanced skills may apply for exemption from the prerequisite by contacting IRC.
The Queen's Certificate in Industrial Relations
The design of this Certificate is based on our long-time knowledge of the field, tested through ongoing consultation with seasoned practitioners in both the private and public sectors. The curriculum reflects the range of skills you require to thrive in your industrial relations career:
a grounding in the basic factors at play between union and management;
the ability to negotiate strategically in the best interests of your team;
the ability to resolve disputes while preserving a relationship;
the knowledge to redice the number of costly grievances going to arbitration and the confidence to argue grievances before an arbitrator; and
the poise to lead change inititatives to create a more adaptable organization.
Build the skills you need by completing three of the following five programs, in the order that best addresses your learning needs and schedule:
